Privacy Policy - Costello Roofing

Privacy Policy for Costello Roofing

Effective Date: 1/1/2025

At Costello Roofing (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.costelloroofing.com (the “Site”).

1. Information We Collect

When you visit our Site, we may collect the following personal information:

• Full Name

• Email Address

• Phone Number

• Physical Address

This information is typically collected when you fill out forms requesting our services or contact us.

We may also collect technical data such as:

• Browser type and version

• IP address

• Pages visited

• Time spent on pages

This may occur through the use of cookies or similar technologies (e.g., Google Analytics, Facebook Pixel), depending on your browser settings.

2. How We Use Your Information

We collect your personal information for the following purposes:

• To respond to inquiries and communicate with potential clients

• To follow up on service requests

• To improve our services and website performance (e.g., via analytics tools)

We do not sell, trade, or share your personal data with third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Analyze website traffic and usage patterns

• Enhance user experience

You can modify your browser settings to block or manage cookies. By using the site, you consent to the use of these technologies unless you disable them.

4. Data Storage and Retention

We retain your personal information indefinitely unless a deletion request is submitted.

5. Your Privacy Rights

You have the right to:

• Access your personal data

• Request that we update, correct, or delete your data

To exercise any of these rights, contact us at info@costelloroofing.com AND 609-822-2188.

6. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child under 13 without verification of parental consent, we will delete it.

7. Security

We implement reasonable administrative and technical safeguards to protect the personal information we collect. However, no method of transmission over the internet is 100% secure. If you suspect unauthorized access to your data, please contact us immediately.

8. Third-Party Tools

We may use trusted third-party services such as:

• Google Analytics

• Facebook Pixel

• CRM platforms

These providers may collect information in accordance with their own privacy policies. We recommend reviewing those policies if concerned.

9. International Users

Our services are intended for U.S. residents. However, our website may be accessible internationally. If you access the Site from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest changes. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this policy, please contact us at:

info@costelloroofing.com AND 609-822-2188

199 Route 9, Suite 35, Linwood NJ 08221

jessica tolan

22:24 26 Feb 24

Ted is very responsive and understands what you require from helping plumbers with our stack pipe to assisting the electrician with the replacement of an attic fan. Costello is quick, efficient, clean and easy to deal with

Tim Brown

23:51 11 Feb 24

These guys are the absolute best for roofing in South Jersey. I appreciate this local family company that came through when we needed a roof repair done.Prior to calling Costello, my neighbors had their roof done by Veterans roofing. I spoke with them while they were working next-door and got a quote for work they would do on our house. Later, I spoke again with an employee who was flying a drone and he totally blew me off again. My texts were ignored for weeks. Finally, I called and spoke with Veterans and they promised they’d be out that afternoon - no show.So I gave up and called Costellos. Not only did they come when they said they would, they also matched Veteran’s quote and worked with my insurance so I didn’t have to. Ryan was our company rep and his boss, Damien, also helped us out. I can’t say enough good things about them and their service. I appreciate their respect of my time and concern for my issue. Highly recommended. Thank you Costello Roofing!

Victoria Phillips

16:48 03 Jan 24

After shopping around for a roof replacement and talking to 8 roofers and meeting with 6 estimators, we chose Costello Roofing. It boiled down to my frank conversation with Ernie, his understanding of our issues and his follow-through. The crew arrived, worked diligently on the tasks, and were extremely polite and were wonderful dealing with the dogs needing to go out. They cleaned up the yard and did a great job. We are very happy with the end result. Thank you!

Dominick Giacalone

16:46 23 Nov 23

They were reliable trustworthy friendly on time and gave me a great price and a great warranty. They did a great job. My roof is beautiful

joseph lamaina

23:17 21 Nov 23

galit schwarz

20:33 31 Aug 23

Had a great experience with Ted and the Costello team. Their price was competitive with the other companies I priced and Ted went above and beyond to work around my hectic schedule and get my job done in a timely and efficient manner. The crews worked extremely hard from dusk till dawn.

DJ Uriel's Electronic Dance Lounge

16:01 29 Aug 23

Costello Roofing Put a new roof on my house last year, And they did an excellent job so when I needed new gutters, I considered using them again. I worked with Ted from the Costello sales team. And he was very good at explaining the process, the materials, and what I will be getting for the price I would pay. I would recommend them if you want to get a quality job at a fair price!

Giuseppe Gambale

16:09 19 Jan 23

They are great from the very start. When Mike came out to give me an estimate you could tell he’s a man that stands by his company. He answered all of my questions and explained exactly the project in great detail. When it came time to do the job, Mike was also there on the roof making sure his guys were well prepared to make the job run as smooth as possible. And that it did!! I will continue to use Costello roofing for all my future projects!!